The Key Person Approach
Every child is supported by a dedicated Key Person who gets to know them, builds trust with them, and works closely with you. This relationship helps children feel secure in nursery, supports wellbeing, and creates the confidence children need to explore and learn.
What the Key Person approach supports
The everyday support that helps children settle, feel secure, and build confidence in nursery.
Familiar routines
A consistent adult who learns your child’s routines and comfort cues, helping nursery feel predictable and safe.
Smooth drop-offs
Support with calm handovers, so your child knows who to go to when they arrive.
Confidence to explore
When children feel secure, they explore more. That’s where curiosity, language, and friendships grow.
Progress you can see
A Key Person who knows your child well can spot progress quickly and support meaningful next steps.
A partnership with families
Consistent communication with one clear point of contact, helping home and nursery work together.
What this means for your child
A consistent Key Person relationship supports your child emotionally, socially, and developmentally from their very first days with us.
A trusted adult for comfort, reassurance, and consistency.
Someone who understands routines, interests, and what helps your child feel settled.
Support with wellbeing, friendships, communication, and independence.
Clear communication between home and nursery.
Settling-in sessions
Settling-in sessions help your child build trust with their Key Person gradually. This gives your child time to explore their room, understand routines, and feel secure with a familiar adult nearby.
Support for learning and development
Your child’s Key Person understands child development and plans age-appropriate activities that extend learning naturally. They notice progress, celebrate achievements, and support meaningful next steps through play.
Want to know who your child’s Key Person is? You can view your nursery Key Person on the relevant nursery page, alongside room information and the wider team.
Where would you like to go next?
Explore our nursery locations or discover the values that guide everything we do.
View our nursery locations
Find your nearest setting and arrange a visit that works for your family.
View locations →Understand our story and values
Learn about our child-led approach and the principles that shape our care.
Explore our ethos →